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Showing posts with the label Customer Service

Enneagram for Sales Professionals: Connecting with Different Customer Types

  The Enneagram isn't just for personal growth; it can be a powerful tool in the world of sales. By understanding your own Enneagram type and the types of your customers, you can tailor your approach to build stronger connections, overcome objections, and ultimately close more deals. Unlocking the Customer Psyche: The Enneagram provides a framework for understanding core motivations, fears, and communication styles. By identifying your customer's Enneagram type, you can personalize your sales approach to resonate with their unique needs and concerns. Here's a glimpse at how to connect with different Enneagram types in sales: The Reformer (Type 1):  Focus on quality, ethics, and data-driven solutions. Highlight how your product or service aligns with their desire for excellence and can help them make positive changes. The Helper (Type 2):  Emphasize the positive impact your product or service can have on others. Build rapport by genuinely understanding their needs and of